Return Eligibility
Items may be returned within 7 days of delivery, provided they are unused, in their original condition, and returned with all tags and packaging intact.
Non-Returnable Items
For hygiene and safety reasons, certain items (including underwear, swimwear, and personal-use products) are not eligible for return.
Return Process
To initiate a return, please contact our support team with your order details. Once your request is reviewed and approved, you will receive instructions on how to return the item.
Refunds
Refunds are processed after the returned item has been received and inspected. Approved refunds will be issued to the original payment method or as store credit, depending on the circumstances.
Exchange
Exchanges are subject to product availability. If the requested item is unavailable, a refund or store credit will be provided.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item received is defective or incorrect.
Contact
For delivery or return-related inquiries:
support@yakora.fashion